Card regulations Loyalty card

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Cards Regulations

These Regulations define the rules for obtaining the Loyalty Card of Gromada Tourist Cooperative. The programme is addressed to all Clients of Gromada National Tourist Cooperative in Warsaw, who: purchased in the above-mentioned company any service worth at least 500 PLN gross and completed the registration form correctly, had a Loyalty Card from previous years and applied to the nearest unit of Gromada Hotel or Tourist Office for its exchange. Receiving the Loyalty Card: When purchasing a service which authorizes the participation in the programme, the OST Gromada Employee proposes participating in the programme and presents its rules. If a customer is interested in the programme, the Employee will provide the Customer with a registration form (Annex 1), which is the basis for issuing the Loyalty Card by OST Gromada Operational Office. The Card will be sent to the programme participant to the address indicated in the registration form within 30 days from the date of filling in the form. Together with the Card, the Client receives the Regulations containing information about his privileges. The Loyalty Card is indefinite. Discounts granted by these regulations will be given to the owner of the Card in all OST GROMADA units, upon presentation of the Card prior to payment. The Loyalty Card is not a credit card or payment card. The Card entitles its holder to the following privileges: Hotels and Holiday Resorts OST 'Gromada' - accommodation discount in OST GROMADA Hotels - 15%. Accommodation discount in OST GROMADA Holiday Resorts - 10%. Discount for catering services in OST GROMADA restaurants (one card for up to 4 people excluding alcohol and cigarettes) - also valid in acension units - 10%. The Card guarantees receiving by electronic means information about promotions and special offers in OST Gromada units. Discounts granted to the holders of the Loyalty Card do not include the prices of special offers and promotions (e.g. summer prices in city hotels) and do not combine with other discounts. Discounts granted to the holders of the Loyalty Card refer only to reservations made directly at the hotel without the intermediation of booking portals. Lost, destroyed or stolen Gromada Loyalty Card. In the event of loss, destruction or theft of the Loyalty Card, the holder should report this fact to the nearest OST GROMADA unit. The application may be made in writing, by fax or e-mail and should include, if possible, the following information: name and surname of the Customer - cardholder, card number, date of loss, destruction or theft of the Card, date of issue of the Card. OST GROMADA unit will issue a new Loyalty Card to the Customer within 14 days from the moment of receiving information about loss, destruction or theft of the Card. The new Card will have a new number. OST Gromada reserves the right to change the content of the Loyalty Card Regulations. The current regulations are available in OST Gromada Hotels and Tourist Offices and on the website Information on the processing data of hotel guests participating in the Loyalty Card programme According to art. 13 par. 1 and par. 2 of Regulation of the European Parliament and of the Council (EU) 2016/679 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and the repeal of Directive 95/46 / EC, of 27/04/2016 we shall inform that: The Administrator of your personal data is the National Tourist Co-operative Gromada with registered office: Pl. Powstańców Warszawy 2, 00-030 Warsaw. Contact details for the Data Protection Officer at the National Tourist Cooperative Gromada: Tel: +48 22 826 50 41 e-mail: mailing address: OST Gromada, 00-030 Warsaw, Pl. Powstańców Warszawy 2 / Your personal data provided on the Loyalty Card form will be processed in order to: conclusion and implementation of the contract for participation in the Loyalty Card programme based on art. 6, paragraph 1b, above Regulation; archiving documents in accordance with the provisions of the Accounting Act on the basis of art. 6 par.1c above Regulation in justified administrator purposes pursuant to art. 6 par. 1f above regulations such as: conducting statistical analyzes regarding hotel guests' stays, marketing of own products and services, asserting possible claims. Providing your personal data is voluntary but is a condition of joining the programme. Your personal data will be processed for the purposes of the programme until your resignation from participation in the Loyalty Card programme or until the end of the programme. After completing the programme, the data will be archived for the period resulting from the provisions of the Accounting Act regarding the storage of accounting documents. After archiving: the data in the paper version will be destroyed, the database in the electronic version will be deleted, data stored in the hotel's IT system will be anonymised. You have the right to access your personal data and the right to rectify, delete, limit processing, the right to transfer data, the right to raise objections. The database of the Loyalty Card programme participants is administered by the Data Administrator: National Tourist Co-operative Gromada with registered office: Pl. Powstańców Warszawy 2, 00-030 Warsaw. The co-administrator of your personal data are companies belonging to the Gromada Group that run Gromada Hotels: Gromada Koszalin Sp. z o.o. with headquarters: ul. Zwycięstwa 20/24, 75-035 Koszalin, Hotel Gromada Centrum Sp. z o.o. SKA with headquarters: ul. Plac Powstańców Warszawy 2, 00-030 Warszawa, which processes data in order to acquire participants to the Loyalty Card programme (collect participation forms) and to grant discounts resulting from the programme. Personal data is transferred to the companies of the Gromada Group on the basis of the justified purpose of the data administator (Article 6 paragraph 1f of the above-mentioned regulation), i.e. for the purpose of implementing the Loyalty Card programme. Your personal data is disclosed on the basis of contracts for the entrustment of personal data to entities providing services in individual facilities: catering, IT, security, auditing, maintenance of IT systems, destruction of documents. Your personal data will not be transferred to a third country or an international organization. You have the right to lodge a complaint with the supervisory body when you feel that the processing of personal data concerning you violates the provisions of the General Data Protection Regulation of 27 April 2016; Your data will not be processed in an automated way. There is no profiling of hotel guests who have not agreed to conduct marketing activities.
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